Summary
Apple rejected the app because reviewers could not access the app or required features due to login, paywall, or incomplete demo access.
App Store App Review issue
App Store login required rejected
Apple rejected the app because reviewers could not access the app or required features due to login, paywall, or incomplete demo access.
app store login required rejectedapp review needs demo accountapple rejected app login required
Fix App Store review issues before the next submission
Use LogicSpring to run a free precheck, regenerate the right policy or disclosure pack, and shorten the loop from rejection notice to resubmission.
What this means
App Review needs a working path to test the app, especially if the main experience is behind authentication.
This rejection often combines access issues with privacy, content, or purchase-flow checks Apple could not complete.
A missing demo account can turn a small metadata issue into a full review delay.
Common causes
- No test account or reviewer credentials were supplied.
- Required login, OTP, or organization setup steps cannot be completed by App Review.
- Review notes do not explain how to navigate restricted features after sign-in.
Step-by-step fix
- Step 1
Create a stable reviewer account with clear credentials and minimal setup friction.
- Step 2
Document the shortest path to test the core features in review notes.
- Step 3
If needed, add a review mode or sample data flow so reviewers can reach gated features faster.
What to update
- Review Notes
- Reviewer demo account
- In-app test data path
- Login and onboarding flow
How LogicSpring helps
- LogicSpring keeps rejection tasks, legal docs, and submission notes together so review access fixes do not get lost.
- Use the workflow to rebuild reviewer notes while also fixing policy or permissions issues discovered in the same review.
- This is especially useful when a launch team is coordinating app, backend, and store metadata changes under time pressure.
FAQ
Can I resubmit to App Store without changing the binary?
Only if the issue is purely metadata or disclosure copy. If the current build behavior still conflicts with the policy, permissions, or SDK inventory, you usually need a new build.
What evidence should I prepare before resubmitting?
Prepare the updated public policy URL, the exact store fields you changed, screenshots for permission or disclosure flows where relevant, and a short reviewer note explaining what changed and why it now matches the app.
Should the privacy policy, store form, and in-app disclosure all match?
Yes. Review teams compare these surfaces together. If one says you collect or disclose something and another says you do not, the mismatch itself often becomes the next rejection.